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2 Results Found for "artificial intelligence"

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Customer Experiences with Contact Center AI - Dialogflow CX

Course Code: 899008

In this course, learn how to design customer conversations using Contact Center Artificial Intelligence (CCAI). You’ll use Dialogflow CX to create virtual agents and test them using the simulator. Learn to add functionality to access data from external systems, makin...

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Customer Experiences with Contact Center AI - Dialogflow ES

Course Code: 899009

In this course, learn how to design customer conversations using Contact Center Artificial Intelligence (CCAI). You’ll use Dialogflow ES to create virtual agents and test them using the simulator. Learn to add functionality to access data from external systems, makin...

Delivery Formats