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We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.
The certification and exam guide discusses the benefits of having a ITIL certification with each level and tips for the ITIL certification exams.
Gain the understanding you need to implement ITIL with instructions and tips for important steps and methods for evaluating your existing processes.
ITIL implementation initiatives fail when all three enablers aren’t factored in: people, process, and technology. The most important enabler is people.