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The certification and exam guide discusses the benefits of having a ITIL certification with each level and tips for the ITIL certification exams.
Gain the understanding you need to implement ITIL with instructions and tips for important steps and methods for evaluating your existing processes.
Course Code: 831002
The ITIL® 4 IT Asset Management module is structured and aligned around the ITIL® framework and the ITIL® Practice Guides. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in...
ITIL implementation initiatives fail when all three enablers aren’t factored in: people, process, and technology. The most important enabler is people.
Course Code: 100456
ITIL 4 Foundation provides practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services.
Course Code: 222222
Learn the foundations of IT service management and how they can benefit your organization. Certification exam voucher included! ITIL Exam Guarantee.
Course Code: 100437
New – Integrate different value streams and activities to create, deliver & support IT-enabled products and services, and relevant practices, methods and tools.
Course Code: 100438
New – Learn to manage engagement and interaction between a service provider and their customers, users, suppliers and partners for those in service management.
Course Code: 100439
New – New & Exclusive – This module explores the ways in which digital organizations and digital operating models function in high velocity environments.
Course Code: 100440
Find offerings to learn to manage engagement and interaction between a service provider and their customers, users, suppliers and partners.
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